Who We Are

Anna’s Luxe Studio is a luxury wig store based in Greenbelt, Maryland, serving customers throughout the United States through our online store.

Information We Collect

When you place an order, contact us, subscribe to updates, or use our website, we may collect certain information including:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order history
• IP address and browser information
• Device and website usage data

How We Use Your Information

Customer information may be used to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Respond to customer inquiries
• Improve our website and shopping experience
• Measure website traffic and advertising performance
• Prevent fraud and unauthorized activity
• Send promotional or marketing communications

Google Analytics, Google Ads & Advertising Cookies

Our website may use Google services such as Google Analytics, Google Ads, Google Tag Manager, and related advertising tools to understand website traffic, measure ad performance, and improve marketing campaigns.

These tools may use cookies, tracking pixels, or similar technologies to collect information such as browser type, pages visited, device information, referral sources, and interactions with our website.

We may also use remarketing or retargeting tools to display relevant advertisements to users who have previously visited our website.

You can manage or disable personalized advertising through your Google ad settings or browser cookie settings.

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve functionality, remember user preferences, understand visitor behavior, and improve the shopping experience.

Cookies may collect non-personal information such as browser type, pages viewed, time spent on the website, and device information.

Email & Marketing Communications

If you subscribe to our mailing list or provide your email address during checkout, we may occasionally send updates, promotions, or product announcements.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email.

Third-Party Services

Anna’s Luxe Studio may use trusted third-party providers to support website functionality and business operations.

• Payment processors
• Shipping and delivery providers
• Google Analytics and Google Ads
• Email marketing platforms
• Website hosting providers
• WooCommerce and WordPress-related services

These providers only receive information necessary to perform their services and are expected to handle information securely.

How Long We Retain Your Data

Order information may be retained for recordkeeping, customer service, legal, tax, and accounting purposes.

Contact form submissions and customer inquiries may be retained for customer support and communication purposes.

Analytics and website usage data may be retained according to the retention policies of our analytics providers and service platforms.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

You may also request information about how your data is being used or processed.

International Data Transfers

Some third-party services used by Anna’s Luxe Studio may process or store information outside your state, country, or region, including outside the United States.

By using our website, you understand that your information may be transferred to and processed by third-party providers in different jurisdictions.

Data Protection

We take reasonable technical and organizational measures to help protect customer information against unauthorized access, misuse, disclosure, or loss.

However, no online transmission or storage method can be guaranteed to be completely secure.

Data Security & Breach Procedures

In the event of a suspected security incident or data breach, we may investigate the issue, take appropriate protective measures, and notify affected parties where required by law.

We continuously work to maintain reasonable security practices to help safeguard customer information.

Policy Updates

Anna’s Luxe Studio may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or website functionality.

Updated versions will be posted on this page.