Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During sales, holidays, launches, or high-order periods, processing times may be slightly extended.

Shipping & Delivery

Anna’s Luxe Studio ships throughout the United States from Greenbelt, Maryland.

• Tracking information will be emailed once your order ships.
• Delivery times are estimates and may vary depending on the carrier.
• Shipping delays caused by weather, carriers, or holidays are outside of our control.

Shipping Address Accuracy

Customers are responsible for providing the correct shipping address during checkout.

Anna’s Luxe Studio is not responsible for delays, lost packages, or additional shipping fees caused by incorrect or incomplete addresses.

Lost or Delayed Packages

Once a package has been shipped and tracking information has been provided, delivery becomes the responsibility of the shipping carrier.

If your package appears delayed, marked as delivered but not received, or lost in transit, please contact the carrier directly first. We will still do our best to assist where possible.

Signature Confirmation

Some higher-value orders may require a signature upon delivery for security purposes.

If signature delivery is required, someone must be available to receive the package at the delivery address.

Shipping Delays

Delivery delays may occasionally occur due to:

• Weather conditions
• Carrier delays
• Holiday shipping volume
• Incorrect address information
• Operational disruptions beyond our control

Packaging

Orders are packaged carefully to help protect your wig during transit.

We may use discreet packaging depending on the order type and shipping method.